“I just want to be normal. I don’t know what it’s like,” cried a tear-soaked heroin addict during a tough-love intervention. Her cry came after about 15 minutes of being yelled at, belittled, and degraded in front of 1000 viewers, all in the name of tough love. My heart broke into pieces for her because I’ve been that woman. I wanted to reach through my screen, hug her and tell her how precious she is. Tough love for addicts doesn’t work.