CHART COMPARING ONLINE PHARMACIES WITH A
LOCAL PHARMACY IN NEW YORK CITY

COMPANY/PRICE SPEED EASE OF USE BEST FEATURE WORST FEATURE COMMENT
Drugstore.com; $5.41 for the generic version (including $10 discount for first-time customers who aren't using an insurance company) The drugs arrived in one week Search function is confusing. After typing in "Ventolin" we were hit with four baffling choices: Did we need the Ventolin 90MCG/ACT Aerosol, 17GM Inhaler or the Ventolin HFA108mcg/act Aerosol, 19 gm Inhaler? Lowest price. Also, fastest delivery of everyone we tried (except Manny) We were offered a product that was discontinued by the manufacturer. Top choice. Quick and inexpensive. Medical gobbledygook aside, the site is easy to navigate and has a helpful Q&A section covering everything from insurance to shipping.
CVS.com; $18.49 (generic) More than two weeks It's a hassle to have to look in a separate place on the Web site for drug prices. Then, the price list was so sparse, we had to send an e-mail and ask for the price. The site contacted our doctor to obtain the prescription -- one less headache for us to sort out. The weird sales pitch we got at the end for poison-ivy wash and a "premium nut mix." Good alternative. The site links to information from WebMD.com on a plethora of health conditions including arthritis and ear infections.
Prescriptions
ByMail.com
*; $34.06 (for the brand-name version)
Six days Ordering was straightforward, but the extra features -- like one that promises to decipher your doctor's sloppy handwriting -- were disappointing. The comprehensive health questionnaire: It's the only site to ask which herbs and supplements we're also taking. Didn't inform us that a cheaper generic version was available. But the company says it does note generics for some drugs and will for all soon. Didn't live up to our expectations, and the pharmacist who answered an e-mail query we sent about side effects needs a better bedside manner.
Battery Park Pharmacy*; $19.95 (generic) In and out of the shop in five minutes A snap -- but we're lucky because the pharmacy is located just across the street from our office The pharmacist, Manny, who knows us by name and is knowledgeable about side effects and drug interactions. We paid more than we did at the online shops. Pleasant experience. But personalized service may be unique to small, independent pharmacies like ours.

*All prices except Battery Park Pharmacy include shipping cost.

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